Privacy Policy

GENERAL

Offley Place Country House Hotel (“Offley Place”, “we” or “us”) respects the right to privacy of every individual who visits our website (www.offleyplace.com – the “Website”) 

This Privacy Policy explains how we use any personal information we collect about you and your rights to access and correct the personal information we hold about you.

What personal information do we collect and how will we use it?

We, or our third party service providers, may collect the following information about you:

When you request to subscribe to our newsletters on our website’s email subscription forms, we collect your name, email address, contact number and month and day of your birth. This information is used from time to time to provide you with news, offers, promotions and updates regarding Offley Place according to the preferences that you state (and your subsequent instructions to us regarding such preferences).

Details you provide us with in connection with recruitment opportunities through our social media or third-party recruitment websites (including through applications for particular positions) will be held by us and processed in connection with recruitment. We will use this information (such as your name, contact details and information relating to your experience) in order to process any applications you make for jobs with any third-party recruitment website and to contact you in respect of your application.

When you visit the Website, we log the IP address of the machine you are using, and process information regarding your activity on the Website. The IP address is a unique number that is used on the internet to identify a unique computer for the purposes of allowing computers to communicate with each other. We collect this information using cookies (see below).

We obtain your personal data from the following sources:

  • Third parties, such as:
    • from external providers of Wi-Fi to which you give your name and contact details when accessing Wi-Fi at our venue;
    • providers of social media platforms (such as Facebook and Instagram) where you share our content through social media, for example by liking us on Facebook, following on Instagram.


THIRD PARTIES

We may disclose your personal information to service providers and agents for the purposes of providing services to you.

Certain services available through the Website are provided by third parties, and those third parties may process your personal information in the performance of their services.

We will also disclose any of your personal information to any third party where we are under a duty to do so in order to comply with any legal obligation, or in order to enforce or protect any of our rights, property or safety (or those of our customers).


COOKIES

A cookie is a small file containing some information that is placed on your computer, and is used to differentiate you from other users accessing our site. Cookies remain valid across visits, and can be helpful in avoiding the need for you to enter the same information on each visit to our site.

We may use analytics programmes (for example Google Analytics) to log and analyse the information collected from cookies. This information, together with similar information from other users, helps us to:

  • compile anonymous statistics around how our site is used to help improve our service (including, for example, information on the type of web browser that you are using, the operating system that your computer uses, and (where applicable) the link that you followed to get to our site); and
  • speed up your searches and recognise you when you return to our site.

This may involve sending your data between different countries, including countries outside the European Economic Area.

For more information about cookies, please visit www.allaboutcookies.org or refer to the documentation provided with your web browser software.

You can set your browser not to accept cookies and www.allaboutcookies.org tells you how to remove cookies from your browser. However please note that certain features of our site require cookies in order to function.


SECURITY

Offley Place takes the security of any personal information we hold very seriously.

Our web servers are housed behind a secure firewall that prevents access to our databases by unauthorised users. All of our servers are housed in a secure environment with high levels of physical security.


DIRECT MARKETING

From time to time we may use your registration details to provide you with additional information about Offley Place products and services which we feel may be of interest to you.

If you have agreed to receive marketing communications you may opt out or change your marketing preferences at any time by clicking unsubscribe on emails


OTHER WEBSITES

This Website contains links to other websites. This Privacy Policy only applies to this Website so when you link to other sites you should read their privacy policies.


CHANGES TO OUR PRIVACY POLICY

We keep our Privacy Policy under regular review and we will place any updates on this webpage. This Privacy Policy was last updated on 18th February 2022.


CONTACT US

If you require further information or have any questions regarding this Privacy Policy, then please call 01462 768787.


FURTHER INFORMATION

This website is operated by Offley Place, Kings Walden Road, Great Offley, Herts SG5 3DX 

Offley Place
Kings Walden Road
Great Offley
Hertfordshire, SG5 3DX
Tel: 01462 768787
‘L’Hote Hospitality (Offley) Ltd trading as Offley Place, Company number: 04784529’

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